Customer Obsessed | A Conversation with Martin Pettigrew

Episode 9: Customer Obsessed

Tom is joined by Martin Pettigrew, owner of Monarch Roofing. Martin discusses why the organization is on a mission to take the “con” out of contracting. Learn the story behind the positive culture Martin has created, their obsession with helping homeowners and the communities they live in, and how turning words into actions has translated into success as they continue outworking the competition.

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The Guest Speaker!

Martin Pettigrew founded Monarch Roofing in 2007. The Monarch Roofing Team has since focused on attaining “Best in Class” roofing standards, innovations, and certifications. They are committed to providing their team with the best equipment, training, and working environment to ensure every roof is replaced with professionalism and completed in a timely, neat manner.

Our Host!

Thomas Basch, Strategic Partnership Manager at Leap. Starting in this industry 20 years ago, Tom never realized what went into making a home-improvement business successful. Now, having met with thousands of contractors, helping adopt technology and watching them grow, he’s excited to invite in a variety of guests

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Please listen, learn, and most importantly enjoy! We appreciate reviews and ratings so these resources can be useful to more business owners and colleagues in the home improvement industry. Feel free to reach out to marketing@leaptodigital.com with suggestions on new podcast topics that you would like to hear!

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About Leap

Leap is transforming the home services industry as the first complete point-of-sale application, digitizing every stage of the in-home sales process including estimating, financing, contracting, and real-time communication. Created by veteran home services professionals, Leap’s application helps businesses eliminate errors and increase efficiency by simplifying and automating the day-to-day sales process.

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This blog post reflects the opinions of the author and may or may not reflect the opinion of Leap (Leaptodigital.com).