May 27, 2021
By Andrew Smith

Culture, Recruiting, and Training | Keys to Business Growth with Jonathan Moore

Jonathan Moore on the cover of Leaps and Bounds episode 21: Culture, Training, Recruiting | Keys to business growth

Episode 21: Keys to Business Growth

From the UK to the US, Jonathan started his career in the home improvement industry by taking a job with System Pavers and climbing his way up the ladder. Several years ago, he ventured off to start his own company and has seen tremendous growth and success. We’ll discuss the people, ideas, and beliefs that have helped him along the way and learn about why it’s the “eagle with a broken wing” that he looks to add to the team. We’ll also discuss why taking an interest in your employees is so important, and how communication makes all the difference.

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The Guest Speaker

Jonathan Moore was born and raised in England, at the age of 17 I joined the British Army, The Princess of Wales’s Royal Regiment, and for 8 years I got to travel the world and enjoy the sights! Being an infantryman taught me a lot about myself but becoming a commander and leading troops into battle taught me a lot about how to get the best out of my team in tough conditions. Little did I realize then but many of the commander lessons I learned would now be in play as an owner of a construction company.

Jonathan Moore standing with water bottle next to his bike and the ocean

After getting bored of being shot at I decided it was time to find my place in the world, left the UK, and began working for a phenomenal company in CA, System Pavers. Under the tutelage of Bob Cuadra, (Director of TRG – Retired US Army Ranger Spec Ops Sgt Mjr) and Leen Van Bergen (VP of System Pavers) I was surrounded by excellence daily. I was taught how to translate my military skill sets into civilian life and be an asset to my teammates.

I met my wife in San Francisco, we are married with 2 beautiful daughters. My wife wanted to head back to Boston to be close to family, so we tried it and in short, it just didn’t work out. But during the time in Boston, I had met up with the VP of Bath Planet and started my own construction company installing Bath Planet products. It went well but the west coast was calling us back with the opportunity to start a larger Bath Planet operation in Northern CA.

Fast forwards 3 years and NorCal Remodeling Group is a happy, thriving company with 8 design consultants (soon to be 10) and pacing $7M net 2021. I am fortunate to have an awesome business partner and installation team that take pride in what they do and earn us awesome reviews. Having just turned 40 and with a successful company and loving family by my side i’m grateful to be in the position to give back to our local community and so this year I will be cycling in the worlds toughest bicycle race… Race Across America! 3,096 miles, 170,000 ft plus of climbing and must be completed in 12 days or less. Our goal is to raise 200,000 for Open Heart Kitchen and keep our local kid’s tummies full ❤️

Our Host

Thomas Basch, Head of Customer Experience at Leap. Starting in this industry 20 years ago, Tom never realized what went into making a home-improvement business successful. Now, having met with thousands of contractors, helping adopt technology, and watching them grow, he’s excited to invite in a variety of guests

Thomas Basch, Leap's Head of Customer Experience

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Please listen, learn, and most importantly enjoy! We appreciate reviews and ratings so these resources can be useful to more business owners and colleagues in the home improvement industry. Feel free to reach out to marketing@leaptodigital.com with suggestions on new podcast topics that you would like to hear!

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Leap is a subscription-based software that home service contractors use to digitize their business – digital contracts, estimates, documents, financing, and more! Leap integrates with top home improvement software! Using Leap companies eliminate redundancies and errors.

This blog post reflects the opinions of the author and may or may not reflect the opinion of Leap (Leaptodigital.com).