October 18, 2021
By Shashi Bellamkonda

Optimizing Your Company’s Review Strategy Post-Pandemic

Get people to write reviews in appreciation of the good service you provide. Emily Washcovick, Yelp’s Small Business and Reputation Management Expert for the Home Improvement Industry, is returning with what has changed in this space since 2020 and what to expect in the future.  

In this free webinar with a live Q&A, Emily will cover:

Key Takeaways: 

  • Best ways to respond to reviews—good and bad 
  • Real examples and advice from businesses that are excellent at responding to reviews 
  • How to leverage reviews in your marketing 
  • Responding to reviews to drive new and repeat business across all platforms 
  • Learn how to manage your reputation and engage with users on Yelp and other review platforms

P.S. Check out this Reputation Management Strategy eBook too!

Meet the Speaker!

Emily Washcovick, Yelp’s Small Business Expert

As Yelp’s Small Business Expert, Emily is responsible for building a thriving network of local business owners, operators and marketers through education and networking events (now, exclusively virtual). She hosts events and webinars to provide business owners with resources that help them succeed and grow in the world of online reviews. Emily’s expertise lies in customer engagement, reputation management and all things digital marketing. Her knowledge encompasses countless industries and through thought leadership and speaking engagements, she’s able to share insights that business owners of all kinds can leverage for the future of their business. She is also the host of a new podcast from Yelp and Entrepreneur Media – Behind the Review. Each episode features conversations with a business owner, and a reviewer, about the story and lessons behind their interactions.