By Ashish Sanal
Setting the Standard | Our Conversation with Tom Kelly
Season 2 : Episode 6 – Setting the Standard
We sat down with Tom Kelly, President of Neil Kelly Company – the 3rd largest design/build remodeling firm in the US to talk about the lessons he’s learned over the last 40 years, why they decided to enter the handyman space, and why he is so bullish on solar. We also discussed how they’ve been able to expand and grow, their marketing strategy, and their technology implementation.
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The Guest Speaker
During the past four decades under Tom’s leadership, Neil Kelly Company has become one of the largest design/build remodeling firms in the US, widely recognized as a leader in innovation, sustainability and client satisfaction. Tom keeps our core values front and center — particularly his commitment to Northwest communities and the environment. A former Chair of the Portland Development Commission and founder of Oregon Business Alliance for Climate, Tom has been actively engaged in trade and civic organizations throughout his career. Big50 Award for top replacement contractors in the Nation.
Thomas Basch, Head of Customer Experience at Leap. Starting in this industry 20 years ago, Tom never realized what went into making a home-improvement business successful. Now, having met with thousands of contractors, helping adopt technology, and watching them grow, he’s excited to invite in a variety of guests
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Leap is a point-of-sales software that takes multiple steps in your sales process and puts them in one digital resource. With Leap, you can pitch your company with updated marketing materials, pull aerial measurements into Leap to show how much material is needed, select products, present pricing packages, sign contracts, offer financing, and process payments ALL with the homeowner in a single appointment.
- Spending hours in spreadsheet hell
- Errors and Redundancies
- Losing Time or Missing Appointments