Leap
June 15, 2020
By Kelley Quader

[Video] The Importance of Offering Financing – and How to Talk About it with Customers!

Financing is key to closing more sales and helping your customers get their home projects done comfortably. This is even more important as the pent-up demand starts to flow from homeowners who were hesitant to start projects during the peak of COVID-19. 

In this workshop, we talk with Michael Strmac, Co-Founder and Owner of Universal Windows Direct, on how his team approaches financing with their customers and how they have used this tool to close 52% of their sales! 

The Importance of Offering Financing

Payment options translate into growth for your business by providing your customers an opportunity to complete their dream projects. Discover what thousands of contractors already know — offering an unbeatable choice of unsecured home improvement payment options increases sales and helps grow your business.

  • Get more leads
  • Close more sales
  • Increase the average job size
  • See fewer cancellations

How to Discuss Financing During An Appointment

Conversations about financing should be as much part of the process as deciding on the type of shingles or windows they would like. How do you convince homeowners to live their dream of getting the best possible outcome from their home improvement or home upgrade project? You will need to gauge the flexibility of the homeowner and their propensity to spend. In this workshop, we talk about techniques and tools you can use to close more sales by bringing up the money conversation at the right time.

  • Right time to survey the homeowners on how much they want to spend
  • Questions to ask
  • Value versus budget
  • How to approach financing
  • Advantage of having multiple financing options
  • Closing the deal

Meet the Speaker:

Michael Strmac
Co-Founder & Owner of
Universal Windows Direct

Michael started working in the remodeling industry in 1998 where he helped grow his team’s sales to 5 million. In 2000, Michael left to become an entrepreneur and opened a furniture store in Maryland. In the midst of Sept 11th, he moved back to his hometown of Cleveland and in 2002 Michael co-founded Universal Windows Direct in Cleveland and never looked back.

In 2006, Universal Windows Direct opened their first dealership licensee and have since grown to 40 dealership locations. In 2008, they opened their first branch store in Charlotte, NC and now have 9 retail locations and growing. In 2010, Michael was named Ernst & Young’s Entrepreneur of the Year. In 2019, Universal Windows Direct hit $100 million in sales and they are currently ranked #10 on Qualified Remodeler’s Top 500 list!

About Leap

Leap is transforming the home services industry as the first complete point-of-sale application, digitizing every stage of the in-home sales process including estimating, financing, contracting, and real-time communication. Created by veteran home services professionals, Leap’s application helps businesses eliminate errors and increase efficiency by simplifying and automating the day-to-day sales process. To learn more, fill out the form below.

This blog post reflects the opinions of the author and may or may not reflect the opinion of Leap (Leaptodigital.com).