NorCal Uses Leap to Train Sales Reps Faster
NorCal Remodeling Group provides quality, value and exceptional service. They offer bathroom and outdoor remodeling and are committed to honest pricing, transformative renovations and accommodating customer care. NorCal takes pride in creating a five star experience for all of their customers.
Industry: Bathroom Remodeling
Location: Northern California
Sales Reps: 15-20
Plan: Leap Premium
The Challenge
NorCal was looking to prevent paper errors by adding locks into their system. This would prevent sales reps or design consultants from moving forward to the contract phase without a plumbing and delivery charge built into every estimate.
“We had an expectation that our design consultants were going to mess up. I needed to be okay with the fact that yes, I’ve trained you, I know that you’re going to forget things, and I know that you’re going to miss things. The advantage of having Leap was significant.”
Jonathan Moore
CEO
The Outcome
With Leap, NorCal was able to add locks into their system to prevent missteps in the sales process. Moreover, utilizing required fields helped give NorCal margin control to quickly grow their business. Real-time pricing updates across all office locations improved the training process for sales reps as well. And version control helped NorCal from selling outdated pricing or unavailable products.
Strong Customer Relationships
Leap helps your team keep track of every lead, every customer, and every opportunity in one easy-to-use CRM. All the details you need are right at your fingertips.
Automate Your Processes
Leap Team’s custom project workflow gives you the power to build and automate processes that reduce human error and work for your unique business.
Powerful Production Management
Your work isn’t done after the contract is signed. Leap Team offers the production management tools to keep your crew on time, on budget, and everyone up-to-date on job progress.
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