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NorCal Uses Leap to Train Sales Reps Faster

About NorCal

NorCal Remodeling Group provides quality, value and exceptional service. They offer bathroom and outdoor remodeling and are committed to honest pricing, transformative renovations and accommodating customer care. NorCal takes pride in creating a five star experience for all of their customers.

Industry: Bathroom Remodeling

Sales Reps: 15 – 20

Location: Northern California

Plan: Leap Premium

The Challenge

NorCal was looking to prevent paper errors by adding locks into their system. This would prevent sales reps or design consultants from moving forward to the contract phase without a plumbing and delivery charge built into every estimate.

“We had an expectation that our design consultants were going to mess up. I needed to be okay with the fact that yes, I’ve trained you, I know that you’re going to forget things, and I know that you’re going to miss things. The advantage of having Leap was significant.”

Jonathan Moore

CEO

The Outcome

With Leap, NorCal was able to add locks into their system to prevent missteps in the sales process. Moreover, utilizing required fields helped give NorCal margin control to quickly grow their business. Real-time pricing updates across all office locations improved the training process for sales reps as well. And version control helped NorCal from selling outdated pricing or unavailable products.