ProTalks – Episode 7

Creating Value with Your Brand

In this episode of ProTalks , Danielle Basch sits down with Heather Heydet, Founder and CEO of Marketeks. Together, they discuss the importance of brand marketing for home improvement businesses, value-based selling, and how to align your team around your brand promise to deliver a better customer experience.

Episode: 007

Location: Columbia, MD

Guest: Heather Heydet

In This Episode

Heather Heydet shares her journey through consulting for big-name brands like Walmart, Keebler, Progresso and more to launching her own company working with small and mid-sized businesses. She discusses brand marketing, the importance of differentiating your brand, and centering your marketing and selling strategies around values.

  • How to give customers a clear reason to choose you over your competitors.
  • How to avoid the trap of price competition.
  • Why a powerful brand story can lessen marketing costs over time.
  • Ways to get buy-in from your team on your brand promise.
“Quality to me, is something anyone can say. Anyone can say how many years of service they’re in, and to what degree is that important? But if someone can promise me a very specific experience, that resonates and makes me go, ‘that’s different. I’ve had remodeling done, but I’ve never had it like THAT, and that’s what I want.’
Those are the stories that make people say uh huh, I’m interested.”
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